Open a Matter

Two clean ways into the desk.

Use the complimentary call if you need an initial view first. Use the case assessment if the file is real, documents exist, and a paid first step is appropriate now.

Route one

Book complimentary call when you need to test whether the matter belongs here, or when you need an initial judgement before preparing the full file.

Route two

Begin case assessment when the issue is already defined, documents are available, and you want Liaison to move to the first paid stage immediately.

Before you choose

If the matter is already accepted for mandate, use the private mandate page rather than the public assessment route.